Terms Made Simple
We maintain complete transparency in our commitments. Please review this section to understand the terms governing our services in detail.
Terms and Conditions
Welcome to Natiq LLC. These Terms and Conditions framework the rules and regulations for using our website and services. By opening or using our website, you agree to fulfill and be bound by these Terms and Conditions.
Intellectual Property Rights
All content, trademarks, logos, and intellectual property on this website are owned by Natiq LLC. You may not use, reproduce, or distribute our content without our permission.
User Content
By submitting content to us, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display that content.
Use of Website
You agree not to use our website for any unlawful purpose. You may not solicit others to engage in illegal acts, spam, or violate these Terms and Conditions.
Limitation of Liability
Natiq LLC and its affiliates will not be answerable for any direct, indirect, incidental, consequential, or punitive costs arising from your use of our website or services.
Money-Back Guarantee / Refund Policy
Funds deposited for a project are not refundable after the original design proposals are approved or a modification is demanded, unless Natiq LLC cancels the Contract for a reason other than your violation.
- Request before initial concept delivery: refund less 25% service fee.
- Request within 48 hours of signing up: 66% refund (less 10% fee).
- Request within 48 to 120 hours of initial delivery: 33% refund (less 10% fee).
- No refund after 120 hours of initial design delivery.
- No refund after final files are delivered or website goes live.
Policy on Revisions
Customers can request revisions as long as the design philosophy remains the same. Turnaround time for revisions is 48 hours. Revisions are not catered to after project completion.
Project Completion
A project completion email is sent when the website goes live. Clients have 48 hours to request additional changes. After that, all developer files are discarded, making you the sole owner.
Quality Assurance
Our designers do not deviate from specifications provided in the order brief. Designs are created after thorough research to ensure quality and uniqueness. We rework designs until you are 100% satisfied.
Governing Law
These Terms and Conditions are governed by the laws of the United States of America, and you agree to submit to the exclusive jurisdiction of the courts therein.
Domain and Hosting
Complimentary domain and hosting services are extended as part of your package if included. Otherwise an additional fee applies based on your selected package.
Prohibitions
Third-party plugin integrations will be strictly standard. The company will not be responsible for updates to plugins after project completion unless maintenance services have been acquired.